Privacy policy

Updated 27 June 2023

Paul Gordon Ltd (t/a Paul Gordon)

Company Registration No: 04769941

Registered offices: 52/54 Oswald Road, Scunthorpe, North Lincolnshire, DN15 7PQ

Trading address: As above


The term ‘Paul Gordon’, ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

Should you continue to browse and use this website, you are agreeing to the terms described in this privacy policy. You also agree to the terms detailed in our terms and conditions.

What personal data we collect (and why we collect it)

We collect anonymised analytics information to track interactions on our website. This information includes, but is not limited to, approximate geographic location, device make and model, device operating system, browser version, and which source referred visitors to our website.

This helps us to understand where our internet traffic is coming from and what devices people use to visit us with, as well help diagnose and spot potential issues with our website. We don’t use it to personally identify you.

We do not collect your IP address whilst you are simply browsing our website.

We only collect personally identifiable information, including your IP address, when you send us a message through the site. This is necessary for security and to respond to your query when you message us. We delete this information when we no longer need it, typically up to a maximum of 2 years.

As a customer, we may also store your appointment details and historical transactions with us as part of our internal record keeping, including our legal and tax obligations. We’ll typically maintain these records for up to 6 years.

If you’d like a copy of any personal information we carry about you, or would like to request its deletion, please contact us.

Submit a question or a reservation request, and we’ll get back to you shortly. We aim to respond to all messages the same or following working day.

If you’d like to make a last-minute appointment or need to make a cancellation, please call us instead.

By submitting these details, you agree to our terms and privacy policy (links open new tab).